<div class="cancellation-refund-policy page-conetnt">
    <p>At <strong>SOAP OPERA</strong>, we understand that plans can change. Our flexible cancellation and refund policy ensures a smooth and worry-free shopping experience.</p>

    <hr>

    <h3>🛑 Order Cancellation</h3>
    <p><strong>Before Dispatch:</strong><br>
    You can cancel your order any time before it is dispatched. A full refund will be processed to your original payment method.</p>

    <p><strong>After Dispatch:</strong><br>
    Once the order is dispatched, cancellation is not possible. However, you can request a return or exchange after delivery by referring to our <em>Return & Exchange Policy</em>.</p>

    <hr>

    <h3>💸 Refund Process</h3>
    <p>Once your return or cancellation is approved:</p>
    <ul>
        <li><em>Prepaid Orders:</em> Refunds will be credited to your original payment method (card, UPI, net banking) within 5–7 business days after we receive and inspect the product.</li>
        
    </ul>

    <hr>

    <h3>🚫 Non-Refundable Conditions</h3>
    <ul>
        <li>Items purchased during sales or under promotional offers are <em>non-refundable</em>, unless damaged or defective.</li>
        <li>Returned items must be <em>unused, unwashed, and in <strong>original packaging</strong></em> to qualify for a refund.</li>
    </ul>

    <hr>

    <h3>📞 Need Help?</h3>
    <p>For cancellation or refund assistance, reach out to us:</p>
    <p><strong>SOAP OPERA</strong></p>
   <ul>
 <li>   📍 Shop No.9A, Ground Floor, Chennoy Mansion Warden Road, Kemps Corner Near Mucchad Paan<br> Wala. Opp. St.Stephen church Next to Gangar Optician. Mumbai 400026. </li> 
<li>     📧 <a href="mailto:support@soapopera.in">support@soapopera.in</a></li> 
<li>     📞  +91 9820166550 / +91 9321319542</li> 
   </ul>

    <hr>

    <ul>
        <li><strong>FREE SHIPPING</strong> – On All Orders</li>
        <li><strong>COD AVAILABLE</strong> – Pay in Cash on Delivery</li>
        <li><strong>SECURE PAYMENT</strong> – Your Data is Safe</li>
        <li><strong>FREE RETURNS</strong> – Within 7 Days</li>
    </ul>
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